A call from Van Ru Credit Corporation can be confusing because it collects such different kinds of debt -- and the right move depends entirely on which kind is yours. The wrong move (like "settling" a federal student loan through a third party) can cost you real protections you'd otherwise keep.
Short answer
Yes, Van Ru is legit -- a long-established collector that works student-loan, government, utility, and commercial accounts. First figure out the account TYPE: a federal student loan is fixed through the federal system (studentaid.gov), never a private "settlement"; government debts go through the source agency; private accounts follow normal FDCPA rules.
What TYPE of account is it?
- Federal student loan. Don't "settle" it and don't pay for free access -- exit default via rehabilitation or consolidation, then an income-driven plan, through studentaid.gov. See another student/government collector.
- Government debt. Work it out through the source agency's own hardship, appeal, or waiver process -- not a private settlement.
- Private account (private student loan, utility, commercial). Demand written validation, dispute anything that isn't yours, and negotiate if it's genuinely owed.
Your rights on a private account
- Don't admit the debt or agree to pay until it's validated in writing.
- Check the statute of limitations -- a payment or written promise can restart it.
- Never ignore a court summons; file a written answer by the deadline.
Is it a scam?
No -- Van Ru Credit Corporation is a real, established collection company, not a fake front. But impostors do imitate collectors, so verify in writing, never pay off a phone call or link, and -- for a federal student loan -- never pay a third party for help you can get free at studentaid.gov.
If it's a genuinely-owed private balance
Once a private unsecured account is validated and within the statute of limitations, it can often be settled in writing. Get any agreement in writing before you pay. If a forgiven balance exceeds $600, you may receive a 1099-C; consider asking a tax professional.
This page is general information, not legal or tax advice. Your rights and timelines vary by state; consider consulting a qualified attorney, a nonprofit credit counselor, or legal aid.