Getting a letter or call from "F.H. Cann & Associates" is unsettling, especially if it's about a student loan. Here's the calm version: FHC is a real collection agency, and your best first move is to figure out exactly what kind of account it's collecting -- because a federal student loan and a private one are handled in completely different ways.
Short answer
Yes, F.H. Cann & Associates is legit -- an established collection agency that works student-loan, government, and telecom accounts. Confirm what TYPE of account it is: a federal student loan is never "settled" -- you exit default through rehabilitation or consolidation, free, via the federal system. Private and unsecured debt can be negotiated. Demand written validation either way.
First: what type of account is it?
- Federal student loan: do not pay a company to "settle" it. Use rehabilitation or consolidation to exit default, then an income-driven plan -- all free at studentaid.gov. Know which type you have.
- Private student loan or other unsecured debt: can potentially be negotiated after validation.
- Government debt (fines, tolls, agency debts): follow the source agency's own process -- not a private settlement.
Who FHC is
F.H. Cann & Associates is a third-party collection agency. Because it collects regularly, it is a debt collector under the FDCPA and must validate the amount in writing and identify the creditor. Compare with another student-loan/government collector.
Your rights
- Never pay a third party for access to a free federal student-loan program -- that's the hallmark of a "student-loan relief" scam.
- Don't admit a private debt or agree to pay until it's validated in writing; check the statute of limitations first.
- Never ignore a court summons; file a written answer by the deadline.
Is it a scam?
No -- F.H. Cann & Associates is a real, established agency, not a fake front. Impostors sometimes use real collector names, though, so verify the account in writing and never send money based on a phone call alone.
If the debt is a genuinely-owed private balance
Once a private unsecured account is validated and within the statute of limitations, it can often be settled in writing. Get any agreement in writing before you pay. If a forgiven balance exceeds $600, you may receive a 1099-C; consider asking a tax professional. Federal student loans are a different world -- use the federal system, not settlement.
This page is general information, not legal or tax advice. Your rights and timelines vary by state; consider consulting a qualified attorney, a nonprofit credit counselor, or legal aid.